technical support:Ensure that your software continues to work as intended
We monitor the application 24/7 via monitoring tools. In case of error messages, deviations or performance problems, we intervene immediately. This way, we prevent escalations and users will hardly notice any impact.
We solve minor problems or imperfections quickly and efficiently. Thanks to our development knowledge of your app, we can switch immediately and prevent bugs from piling up or disrupting processes.
Technology is changing rapidly. We provide regular updates to libraries, frameworks, dependencies, and security components. This keeps your application safe, stable and future-proof.
Maintenance is not separate from growth. If you have new needs, we can immediately continue developing within the same codebase and infrastructure. This way, your software will continue to grow with your organization.
Delivering good software is one thing. Keeping good software running is just as important. Applications never stand still. Legislation changes, users provide feedback, processes are being adapted and techniques are developing rapidly.
With our maintenance, we ensure that your application remains up to date, safe and efficient. No surprises, no downtime, but a stable basis that your organization can trust.
Why maintenance is essential
Software is never really “finished”. Organizations are constantly changing and applications must move with them to maintain their value.
Our maintenance ensures that:
• fewer failures and less downtime
• a secure, up-to-date codebase
• better performance for users
• faster development
• fewer risks of technical debt
• clarity about priorities and planning
In short: maintenance protects your investment.
Our way of working together
We work with clear agreements about response times, maintenance tasks and priorities. You have a single point of contact and receive regular updates about changes and improvements.
By leaving maintenance, hosting and development to one team, you prevent loss of communication and inconsistency. Everything remains clear and well coordinated.
With technical maintenance, we ensure that your software never becomes obsolete. Your application remains fast, secure and user-friendly, while you can focus on your own business. This way, your software will continue to work as it did on day one — and often even better.
“Every two weeks, we got a working demo. That gave confidence and made the entire process clear.”
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